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Our Newsletter


Shipping & Returns

Returns Policy

You may return new items within 60 days of delivery for a full refund, as long as the product is in perfect condition. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Most of the time we ship within 24 hours of receiving your order.  However, if we are out hunting or doing fieldwork, there can be delays of up to several days.  So if you are in a hurry to get an item, please call or email me first to make sure we can meet your timeframe.  928-200-0544 or amanda@coueswhitetail.com